What we collect
When you scan on the web
The ingredient photo is sent to our AI provider to read the ingredients and isn’t stored. If you also photograph the front of the pack, we keep that photo with the scan. The ingredient names and their ratings are cached to speed up future lookups; the cache contains no personal information.
When you use the app
Your email address (or the identifier Apple or Google provides when you sign in with them), your scans, your lists (At Home and Shopping) and any household profiles you create. Household profiles store the ingredient groups, diets and allergens you choose. We don’t ask for or store medical diagnoses.
When you contact us
The topic, your email, your name if you give it, and your message, so we can reply.
Automatically
Your IP address, for rate limiting and abuse prevention, and standard server logs for debugging.
How we use it
- To read labels and score products.
- To sync your products and profiles across your devices.
- To send notifications you’ve turned on, such as a queued scan being scored or a score changing.
- To understand which features are used and to fix errors (product analytics, see below).
We don’t use your data for advertising, and we don’t train third-party models on your scans.
Signing in with Google
You can create an account and sign in with your Google account. We only ask Google for basic sign-in access (the “openid”, “email” and “profile” scopes). We don’t ask for access to your Gmail, Drive, contacts, calendar or any other Google data.
- What we receive: your name, email address and profile photo, plus an account identifier from Google.
- How we use it: only to create your Sketchy Labels account, sign you in, and show your name and email in the app.
- Who we share it with: Clerk, our sign-in provider, which stores it to run your account. Nobody else. We never sell it or use it for advertising.
- How long we keep it: until you delete your account under Account in the app, after which it’s removed within 30 days. You can also remove our access at any time from your Google Account’s security settings.
Sketchy Labels’ use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Signing in with Apple works the same way: we receive your name and email (or Apple’s private relay address) and use them only for your account.
How long we keep it
- Ingredient photos: not stored — used only to read the label.
- Front-of-pack photos: kept with the scan until you delete the scan or your account. Photos for a queued offline scan stay on your device until they’re scored.
- Account data: until you delete your account. Deletion removes everything within 30 days.
- Server logs: up to 90 days.
- Rate-limit records: purged after each window.
Your rights
In the app, under Account, you can change your name and email and delete your account. For a copy of your data, or anything else, contact us and we’ll reply within 30 days. EU and UK residents can also complain to their local data protection authority.
Children
Sketchy Labels isn’t directed at children under 13. Household profiles for children are created and managed by an adult account holder and contain only the ingredient preferences that adult chooses.
International transfers
Our providers process data in the United States and elsewhere, under appropriate safeguards such as Standard Contractual Clauses.
Changes
If we make a material change, we’ll update the date above and email account holders at least 14 days before it takes effect.
Contact
Sketchy Labels is a product of DEFINEWEB INC. For privacy questions, use our contact page.