Tell us we're wrong.
Tell us we're right.
Real humans, real inboxes. Pick the lane that fits, or use the form below if you're not sure. Brand pitches go in the trash, but charmingly.
Pick the right lane.
Routing your message to the right place is the fastest way to actually get a response.
Just have a question.
Anything that doesn't fit the other lanes. Press inquiries, podcast invitations, weird ingredient questions.
You spotted a mistake.
Wrong score, wrong source, wrong methylparaben. Bring receipts (CAS number, citation, screenshot) and we'll log it publicly with credit if you want it.
An ingredient we don't cover.
Request a guide, suggest a teardown, send us the sketchy thing in your shampoo. We pick three reader requests every month for full write-ups.
You're a journalist.
Methodology questions, comment requests, source backgrounders. We'll respond on or off the record, your call. Decks and bios on request.
You're a brand with a complaint.
If your product was scored and you'd like to dispute the methodology, send a structured complaint. We respond to evidence, not letterhead.
Something isn't working.
Screen reader, keyboard nav, contrast, captions, an OCR result that won't read. Tell us what you're using and what broke; we'll prioritize it.
Or just write to us.
If you're not sure which lane, this lands in a triage inbox a human reads every weekday morning.
- !Bring evidence for corrections.A CAS number, a paper, a regulatory citation. We'll happily change a score; we won't change one without it.
- ↻One reply per thread.If you don't hear back in two weeks, resend. We're a team of three, not three hundred.
- ×Partnerships don't change ratings.We work with brands, but no partnership influences a score. The methodology isn't for sale.
A real human reads it.
Every message lands in a queue triaged by editorial. Auto-responders are reserved for confirmation only.
Corrections logged in public.
If your message changes a score, the change appears in the public methodology changelog with a date stamp.
Your email stays here.
We don't add senders to a marketing list, sell email addresses, or share threads with brands. Ever.